Trying to change membership status

Hi,
I’m a premium member at DP. I became a one to promote my services. Since the premium membership costs $25 each month and I can no longer afford it I tried cancelling the subscription using PayPal however it’s giving an error and not letting me cancel it.

Can anyone advise if I can cancel the subscription some way on DP. Or is it possible for me to change my membership status back to normal so that the fee isn’t charged. Greatly appreciate it.

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