So I am working for a company which is fairly new and would like to step up their game and use automation in various stages of their work flow. Primarily they want to be able to integrate CRM components, allow clients to make their own service bookings, auto booking notifications to staff and/or contract personnel, populating the calendar and triggering a virtual meeting tool (say Zoom), integrated invoicing and billing services, etc.
We are now torn between the idea of either using a CCM...
CCM or develop in-house..Need suggestions
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